MicroWeb Shore
Effective Date: 21/01/2023
1. Overview
At MicroWeb Shore, we strive to provide the highest quality services in website design & development, mobile app development, and digital marketing. However, we understand that circumstances may arise where you may seek a return or cancellation of our services. This Return Policy outlines the conditions under which returns and cancellations are accepted.
2. Eligibility for Returns and Cancellations
- Service-Based Products: Due to the nature of our services, we generally do not offer returns once a project or service has commenced. However, cancellations and partial refunds may be considered under specific circumstances.
- Prepaid Services: If you have prepaid for a service and wish to cancel before work has started, you may be eligible for a full refund.
3. Conditions for Returns and Cancellations
- Project Milestones: Cancellations or refunds are subject to the completion of project milestones. If a project is in progress, a partial refund may be issued based on the work completed up to the cancellation date.
- Client Dissatisfaction: If you are not satisfied with our services, please contact us within [Insert Number] days of receiving the deliverable to discuss possible resolutions. We are committed to addressing your concerns and finding a satisfactory solution.
4. How to Request a Return or Cancellation
To request a return or cancellation, please contact our customer support team at [Insert Contact Information]. Provide your order details, including the project or service in question and the reason for the return or cancellation request. Our team will review your request and respond within [Insert Number] business days.
5. Refund Process
- Approved Returns: If your return or cancellation request is approved, refunds will be processed using the original payment method. Please allow [Insert Number] business days for the refund to be credited to your account.
- Partial Refunds: In cases where partial refunds are issued, the amount will be calculated based on the completed work and any expenses incurred.
6. Contact Us
If you have any questions or concerns about this Return Policy, please contact us at:
MicroWeb Shore B15, Shanker Garden, First Floor, Vikas Puri, New Delhi, Delhi-110018
Email: info@microwebshore.com
Phone: +91-9990360898